FAQ

WebShot Designs – Frequently Asked Questions

Below we have compiled answers to some commonly asked questions. If your question is not answered below please Contact Us Now

Why do I need a Website?

With most of NZ now Online, an Internet Website is as Essential as a phone for ANY business to survive. Current figures show only 34% of businesses in NZ actually have a Web presence. As most people now search online to find the services / products they want, If you don’t have a website those potential customers will go to your competitors.

Once your business/ service is Online people from all over the World can access your Website and if you have a shop, purchase your products.

What Does WebShot Designs Do?

WebShot Designs has been set up with one goal in mind, this is to give small businesses, tradesmen, individuals and clubs every opportunity to be Online.

 

An Internet presence will help market your services to a larger audience which ultimately means more money and awareness of your product / service / club or hobby.

 

Our simple lease / rental agreement means we can drastically reduce your initial outlay while still giving you all the benefits of a professional online web presence.

Will my Website really only Cost me $25+gst a month?

Yes, our $25.00 +gst package includes everything needed to get you Online.

No Nasty Set Up Fees

No Lump Sum Payments

You Get a Complete 3 Page Website Design (you can add more pages for free)

This is template based and includes your logo and choice of colours.

A CMS that lets you add an almost Unlimited amount of pages for free

A .co.nz domain name

Your own email address, hosting, maintenance and ongoing email support.

Please note we work on annual auto renewingcontracts with payments made monthly

All for the one low price of only $25.00+gst per month.

Our Shopping Packages includes all the features of the $25 package as well as:

A Complete Fully Featured Shopping Cart

An admin area to add an almost unlimited amount of products

Customer login area

Order management area

Fully integrated with credit card processing via PayPal

Option to show banking details for direct deposits

Please note we work on annual auto renewing contracts with payments made monthly

All for the one low price starting at $29.00+gst per month

Want something a bit different?

We have 1000’s of other templates that can be adapted to make the perfect website for you. These can be modified to suit for a small additional payment of only $599+gst!

 

Can I have the template modified?

Yes, all our templates can be modified to suit you for an additional charge (let us know what you want and we will price it for you)

We can also create custom sites as well.

Do You Have Any Other designs Available?

Yes. We have 1000’s of other templates that can be adapted to make the perfect website for you. These can be modified to suit for a small additional payment of only $599+gst!

 

What is the ‘Best Value Guarantee’?

Basically if you find a the same (or very similar) info site package available from a NZ Based Company let us know and we will beat their price by 10%.

 

We have searched everywhere and have found our base all inclusive $25.00 per month Web Site Design Package is the

 

“BEST every day value, all inclusive Website package available anywhere from a New Zealand based company! – Let us know otherwise and we will beat it by 10%*

* (excludes one off sales, non similar packages, terms and conditions apply)

How Can I Pay?

For Monthly Payments you need to be set up in either our automated credit card or direct debit system. Yearly payments can be made via bank deposit (Kiwibank available nationwide) or credit card online.

Can I Pay Monthly?

Yes, we have created some Easy Monthly Payment Plans. This makes it even more affordable to get online. Please note there is a minimum term of 52 weeks and yearly contracts. Click here for more details

 

What is a CMS?

CMS is short for Content Management System)

 

A CMS is a online programme that controls all of your information. Our CMS allows you to make changes, add photos and create new information on your Website, so you will always have an up to date and dynamic Website. We have made our CMS simple to use and best of all we include it free of charge with every website we make.

 

I see the first few pages are free, can you add more for me?

The CMS your new site is set up with is easy to use and allows an almost unlimited amount of pages to be added. You can always add / modify pages yourself for free from within your own admin area, or we can do it for you for only $25+gst per page.


Please note the first 3 pages and stated per page price do not include adding of price lists / time tables etc. It includes a block of text + 1 x image per page. If you need anything outside this please contact us for a quote.

 

I need another email address, can I get one?

As part of the original package we set up 1 free full pop3 email account with webmail access and 250mb of online storage. We can set up more for you for a small fee.

 

Why are you so much more Affordable than the other providers out there?

Many of the other Web Design companies out there take advantage of your lack of knowledge. Technology has changed dramatically over the last 10 years since we first started building websites, but prices have not. Many companies still charge massive markups and additional, unjustified monthly maintenance fees, they also charge you for unneeded ‘extras’.

 

Our packages are completely flexible. The base package includes everything needed to be online and includes a base professionally designed template showcasing your logo and with your choice of colours.

This base package is suitable for 99% of our customers, however If you do want ‘extras’ or changes outside this base template then there are small charges to do this (just tell us what you want and we can price it up for you)

 

With our already set up World Leading ‘Cloud Servers’, and simple yet highly effective website designs, we can pass enormous savings on to you, while still having industry leading support and service

We also work on a ‘lease’ like arrangement which frees up your cashflow. If you do want to host your own site at some stage in the future there will be a buy out fee and change over fee.

Why would I want to lease or rent a website?

The Internet changes quickly so why would you want to invest 000’s of dollars in technology that is outdated before you even get started?

Renting / Leasing takes care of this issue for you as we keep your sites core files working and do all the behind the scenes stuff to ensure you stay online and can concentrate on what you do best, running your business.

Leasing offers you many extra benefits including:

No large up front payments

Better cashflow management and improved budgeting

No maintenace problems (we take care of all the behind the scenes stuff)

Full off balance sheet financing (our base packages only have a small monthly fee)

You get to claim the lease as an expense.

We make it simple as the lease automatically renews each year unless you tell us otherwise.

What after care support do you offer?

Once you site has been made we do not stop there. If you get stuck or have a question at any time, simply go to our members ticketing area and submit a support request. One of our friendly staff members will be in contact to help you out. We also have an informative help area with step by step instructions for you to view.

Email support is always available to you for free.

What will my Website look like?

To ensure you receive an amazing website for the fraction of the price of other design companies, we use a template system to build your website. This means your website will be very similar in design to the website you are currently viewing, or to some of the  sites we have listed on our portfolio page.

 

What Features Will My Site Have?

Our packages are fully featured and include everything you need to get online (ie domain name, world class hosting, email address and support.)

You also get a lot of other amazing features.

Click here for the other  Information Site Features

Click here for the other Shopping Site Features

 

How many pages can my Website have?

We set up the initial navigational area for you. After this you can add / update an almost unlimited amount of pages via the admin area in your CMS. If you run out of room in the initial navigational area you can easily create sub-categories.

 

Adding new pages will always be free for you to do. If you prefer us to handle this we can add / update pages for a small charge.

 

 

How many products can my Shopping Website really have?

Our shopping system is fully featured and very extendable. It can easily hold a couple of products through to tens of thousands of products. The largest site running this system has in excess of 100,000 products…

Our monthly packages have been created so that you only pay for the resources that you need.

Small Shop – Up to 50 Products

Start selling online.

List up to 50 different products.

Need more – upgrade at any time…

Medium Shop – Up to 500 Products

Take your business to the next level.

List up to 500 different products.

Need more – upgrade at any time…

Large Shop – Up to 5000 Products

Expand your business to a complete online market place.

List up to 5000 products.

Need more – contact us for a larger customised plan…

Please be aware that If you intend to list more that 5,000 products you will need to let us know so we can set up your very own hosting plan + extra must have features for managing a site that is this large.

 

Adding new products or updating existing products will always be free for you to do. If you prefer us to handle this we can add / update pages for a small charge.

 

What payment processors are available?

All the eCommerce websites we create have initial support for PayPal credit card processing, Bank Transfer, Cheque / Money Order, Cash On Delivery and Free Checkout.

However to ensure you get the most out of your eCommerce Website we have support for a number of Payment Processors. Further details are available here.

 

What is a Domain name and what Domain name will I receive?

A domain name is like an address on the Internet. People simply type in your address to view your website.

All our packages provide you with a Free .co.nz or .com domain name of your choice e.g.(www.yourbusinessname.co.nz).

Due to the nature of domain names, your first choice may not be available. We will however look for a suitable alternative and confirm this with you before registering it.

 

I already have a Domain name, can I still use this?

Yes you can, we will point it to our servers free of charge (you will however need to continue paying for it via your current registra)

 

How long will it take for my Website to be completed?

We aim to have all Websites complete between 3-4 weeks from when we receive all the images and content from you, however we have been known to finish sites in as little as 24 hours from when the order was made.

 

Where will my site be hosted?

Because we know reliability, uptime and security are paramount, we use the World Leader in ‘Cloud’ hosting, RackSpace, and distribute it among our clients.

This provides you the right amount of hosting on a state of the art, highly efficient infrastructure all for an affordable price. If you are planning on running a large site (i.e. 1000 + pages or products let us know and we can discuss how we should setting it up correctly right from the start)

 

 

Can WebShot help get more visitors to my site?

Yes, we have a number of professional Internet Marketing packages available. These range from only $49 and will give you site (and wallet) a healthy boost . Click here to see our marketing packages.

 

How can I pay for my Website?

For Monthly Payments you need to be set up in either our automated credit card or direct debit system. Yearly payments can be made via bank deposit (Kiwibank available nationwide) or credit card online.

What Information do you need?

To get your new Website set up in the quickest time possible, we have an easy to use Order Form. Simply fill this in and your order details will be sent to us automatically.

How do I order?

To get started in the quickest possible time, we have created an easy to fill out Order Form for you to complete. Alternatively you can Contact Us via Email.

 

Contact us Now to Discover how Easy and Affordable

an Internet Presence can be.

 

$20 per year per pack of 10 – (these packs need to be redeemed all at once)